Gaming Events

Events Guidelines

Follow CG bugs Esports event rules. Read our guidelines to ensure fair play and unforgettable competitions

E - Sport Gaming

Tournament Prize Distribution

24 Teams

If Entries Registered.

48 Teams

If Entries Registered.

96 Teams

If Entries Registered.

For Parents

Free Fire is an online, mobile-only battle royale game designed to offer players an enjoyable social experience.

• Players can earn tools for enhancing gameplay and in-game currency by playing the game, which can be used to purchase in-game characters and items.

• Players can also purchase diamonds with real-world currency, which can also be used to purchase in-game characters and items.</p></div>

• We are committed to providing a positive, safe and enjoyable experience for all Free Fire players.

• As stated in our Terms of Service, players who have not reached the age of majority (child/children) are required to seek parental consent before registering to play the game. If you are a parent or guardian creating an account on behalf of your child, you are also required to agree to the Terms of Service before registering an account.

• Free Fire’s chat feature is designed to foster conversations between players and build a strong sense of community.

• Free Fire players are able to chat with other players that they have added to their friends list and to chat during game play.

• Players can also communicate with team members who would also first have to be added to their friends list.

•Please ensure that any minors you are responsible for know never to share any personal or identifying information, and never share their passwords or login information with anyone.

•Please encourage them to be careful with chatting with anyone they meet online.

• Free Fire’s age rating in the Google Play and Apple App Stores depends on the ratings system in your country. In most countries, Free Fire is rated 13+. Please refer to the Apple App Store or Google Play Store for more details on the specific age rating in your country.

•In any case, as stated in our Terms of Service, players who have not reached 18 years old or the relevant age of majority (“child/children”) are required to seek parental consent before registering to play the game. If you are a parent or guardian creating an account on behalf of your child, you are also required to agree to the Terms of Service before registering an account.

•In addition, if your child is below the age of majority, and you do not consent to the processing of their data, please reach out to our Data Protection Officer as provided in our https://cgbugsesports.com

•We recognize a need to protect the personal information of children.

•Keep your child’s account information safe and private. Do not give access to your child’s account to others.

•We encourage parents to instruct their child to never give out their real names, addresses, phone numbers, or other personal information without parental permission.

•Immediately notify us of any unauthorized use of your child’s user ID and/or password via the in-app reporting functions, our social media platforms or by sending us the details to our cgbugsesports.com

•In addition, if your child is below the age of majority, and you do not consent to the processing of their data, please reach out to our Data Protection Officer as provided in our https://cgbugsesports.com

• If you learn that your child is under the age of majority but has registered for Free Fire without your knowledge or approval, please contact us at our cgbugsesports.com with the relevant details. For more information on age restrictions, please refer to our Terms of Service.

•In addition, if your child is below the age of majority, and you do not consent to the processing of their data, please reach out to our Data Protection Officer as provided in our

•As described below, both Google and Apple also offer a range of settings that empower parents to control access to certain apps. You are encouraged to familiarise yourselves with the range of settings that will empower you to control your child’s access to app content.

• Free Fire is available for download on the Google Play Store and the Apple App Store.

• Both Google and Apple offer a range of settings that empower parents to control various aspects such as which apps your children can access and how they make in-app purchases.

• You are advised to refer to the links below for instructions and more information on how to control these settings:

• For iPhone users

• For Android users:

• Our Terms of Service require that children seek parental consent before registering to play Free Fire.

• In addition, we encourage parents to stay involved to understand what games their children are playing, and to educate them about how to have a safe and enjoyable experience online.

• We suggest that parents have regular conversations with their children about their online behaviour in general, the information that they consume online and any other issues they may have encountered online.

• For more information on how to have a healthy discussion with your child about this topic, we recommend this guide cgbugsesports.com

• For queries regarding unauthorized purchases, refunds, etc. please send us the details via our

• Users are advised to report any inappropriate behaviour via the in-app reporting functions, our social media platforms or by sending us the details to our cgbugsesports.com

•We respond to all such reports and take action where required, up to and including banning players from our game. Any accounts that we find to have been used for illegal, fraudulent, harassing, defamatory, threatening or abusive purposes may also be. referred to law enforcement authorities.

1. Keep your password confidential and change it regularly

• Do not share your login details with anyone, including Garena staff, family or friends. Your account password must be confidential.

• You should set a complex password and change it regularly to keep your account secure. A strong password has the following characteristics

• Does not contain your personal name or username.

• Has a minimum length of 8 characters.

• Has numbers, symbols (e.g. !@#$%^&amp;*), uppercase and lowercase letters.

2. Be careful of who you share information with

• Phishers are constantly on the lookout for valuable personal and financial information (e.g. account passwords, credit card numbers and wallet PINs).

• Be careful of who you share your information with and keep your account secure by following these tips:

• Don’t respond to calls, emails, or other messages&nbsp; requesting personal login or financial information, such as your password, one-time password (OTP), credit card information and social security number. Garena will never ask for your login information via call, SMS, email, in-game chats, or other messaging services.

• Don’t enter critical information over unsecured networks (e.g. public wifi) or on public computers. Cybercriminals can potentially intercept these channels and obtain your information.

• Don’t click on suspicious links in chats or emails which may be a phishing site serving to collect personal information from unsuspecting victims.

• DOs

• Keep your password, wallet PIN and OTP private. When in doubt, contact Garena through our support desk cgbugsesports.com

• Only perform transactions that involve entering critical information (e.g. withdrawing your wallet balance) over a secure network (e.g. your personal mobile phone network, home wifi).

• Phishing is an attempt to gain access to your account by stealing (or tricking you into revealing) your sensitive information such as passwords and credit card information.

• Phishing emails / SMS / messages may have the following characteristics:

• Requests personal or financial information such as your credit card number

• Contains unsolicited attachments

• Contains a forged link

• Urges you to act quickly

• Uses a generic greeting such as “Dear User”

• Is unprofessional, contains spelling mistakes and bad grammar

• However, not all phishing emails / SMS / messages will have these characteristics, so please take care and never share your personal or financial information via such channels.

• If you suspect that you have been phished, contact@cgbugseports.com style=”color:hsl(30, 75%, 60%);”>here</span></a>.</p></div>

Using any unauthorized third-party program that is not released by Garena, modifying the game client, and/or playing in a modified game client to use functions that are non-existent in the official game.

Please use the in-game report function.

Every report counts, as it allows us to quickly detect and ban cheaters.

Free Fire has a zero-tolerance policy against cheating.

We will ban accounts used for cheating.

Permanent Ban Notice

Temporary Ban Notice

Punishments for teaming with hackers</span></a></p></div>

If you’re a security tester who found a vulnerability that allows players to cheat or harm the gaming experience of other users, good news! Garena partners with Hacker One to manage our bounty program and you’re very welcome to join us. To recognize your efforts and honor your contributions, we offer a monetary bounty for valid and qualified vulnerability reports. Submit your vulnerability report mailto:cgbugssecurity@cgbugs.com FFSecurity@garena.com

. After verifying the vulnerability, an invitation to our Hackerone program will be sent to you.

We evaluate a vulnerability”s severity based on its practical impact. The bounty reward will also be based on the level of severity. The list below is not meant to be exhaustive.

Class 0: Critical Severity

Class 1: High Severity

Class 2: Medium Severity

Class 3: Normal Severity

Class 4: Low Severity

Depending on the complexity of the vulnerability, it may take up to 7 – 25 business days to review and respond to a valid report,

*This email address is only responsible for handling game security issues. For game bugs, please contact Free Fire customer service.

Legal Disclaimer

All content, including text, graphics, and trademarks displayed on this website, is the property of CG BUGS and is protected by copyright. It is used under license by affiliated entities.

You are permitted to print and store information from this site for personal use. However, you may not distribute or modify the content without written consent from CG BUGS. Unauthorised copying, distribution, or modification on any other server or medium is strictly prohibited.

No part of this site may be reproduced for commercial purposes or integrated into other works without explicit permission. CG BUGS reserves all rights.

The information on this site is provided in good faith and for general purposes only. It should not be relied upon for specific purposes, and no guarantee of accuracy or completeness is given.

This site’s content does not constitute an invitation to invest in CG BUGS or its affiliates. CG BUGS, its affiliates, or their respective officers, employees, or agents are not liable for any losses, damages, or expenses arising from accessing or using this site or linked sites, including but not limited to profit loss or indirect, incidental, or consequential damages.

Remember to consult with a legal professional to tailor this disclaimer to your specific needs and ensure it complies with relevant laws and regulations.

TERMS OF SERVICES

Last updated on October, 2013

I also accept that I am not from any of the following states: Assam, Odisha, Telangana

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of ‘www.cgbugsesports.com’ website, a property owned and operated by CG BUGS Esports.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2020 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of ‘www.iglnetwork.com’ website, a property owned and operated by CG BUGS Esports.

The domain name https://cgbugsesports.com/ is owned by cg bugsa company incorporated under the Companies Act, 2017 and having its registered address at CG BUGS, 2nd Floor, Dhole Empire, Pune – Nashik Hwy, Govind Nagar, Sangamner, Maharashtra 422605, India, hereinafter referred to as “CG BUGS”.

For the purpose of these Terms of Use (as defined below), wherever the context so requires, the term:

Membership Eligibility

Use of the Portal is available only to competent natural Persons. Any person under the age of 14shall not register on the Portal, create an CG BUGS Account and shall not transact on or use the Portal or CG BUGS. The Company reserves the right to terminate any User’s registration and/or refuse to provide such person with access to the Portal if it is brought to the Company’s notice or if it is discovered that such User is not eligible to use the Portal and/or CG BUGS

User’s Obligations to Register on the Portal

CG BUGS makes the Services available to the Users only if the Users have provided CG BUGS with certain required User information, including the Personal Information and created an Account through a login ID and password, (collectively, “Account Information”).

If a minor wishes to use or transact on the Website, such use or transaction may only be made by minor’s legal guardian or parents on the Website. CG BUGS reserves the right to terminate any Users’ membership and/or refuse to provide such person with access to the Website if it is brought to CG BUGS notice or if it is discovered that such User is not eligible to use the Website.

2.1. The Services are made available to the Users through the Portal, only if the Users have provided the Company certain required User information towards creation of the User by following the below mentioned steps:

STEP 1

AS REQUESTED FOR, USER TO SIGN UP THEIR NAME ON THE PORTAL.

STEP 2

USER TO CHOOSE/CREATE AIGL ID ON THE WEBSITE.

STEP 3

USER TO VERIFY THEMSELVES BY ENTERING A VALID EMAIL ID, WHICH MAY BE A VALID EMAIL ID OR OTHER LOGIN-IN ID, TO WHICH A PASSCODE SHALL BE SENT BY THE PORTAL.

STEP 4

UPON RECEIPT OF THE PASSCODE SENT TO THE VALID EMAIL ID, USER TO ENTER THE SAME ON THE PORTAL TO VERIFY THEMSELVES.

STEP 5

UPON VERIFICATION, USER TO SET A PASSWORD FOR THEIR IGL ACCOUNT THAT IS BEING CREATED.

2.2. All or any information required to be entered into the Portal by the User to complete the aforementioned Steps 1 to 5 towards creation of CG BUGS Account, shall collectively be referred to as “ Account Information”.

2.3. The Services may also be subject to procedures for use of the Portal, uploaded guidelines, rules or other disclaimers and notices if any (“ Additional Terms”).

2.4. User will be responsible for maintaining the confidentiality of the Account Information, and shall be fully responsible for all activities that occur under its Account. The User agrees to (i) immediately notify the Company of any unauthorised use of its Account Information or any other breach of security, and (ii) ensure that the User exits from its CG BUGS Account at the end of each session. The Company cannot and will not be liable for any loss or damage arising from the User’s failure to comply with this Clause 2.4.

2.5. User shall ensure that the Account Information provided by it at the time of creation of CG BUGS Account is complete, accurate and up-to-date.

2.6. In case User wishes to update or correct the Account Information provided by them, they may do so by visiting their Account, clicking on the ‘Settings’ gear icon in the upper right corner of the landing page of their Account, and towards updating or correcting the ‘Profile’ information, by clicking on ‘Profile’ on the dashboard and clicking on ‘Change’. Upon the Account Information has been updated or corrected, the clicking on ‘Save’.

2.7. In the event, User seeks to add a new card or delete an existing card, User may do so by clicking on ‘Payment Details’ tab on the dashboard.

2.8. User agrees that if it provides any information that is untrue, inaccurate, not current or incomplete, (or becomes untrue, inaccurate, not current or incomplete) or if the Company has reasonable grounds to suspect that such information is untrue, inaccurate, not current, incomplete, or not in accordance with this Terms of Service, the Company may have the obligation to intimate relevant third party service providers of the same and shall be entitled to refuse to provide any further services to User and automatically unsubscribe such User from the Portal.

2.9. Suspension / Blacklisting Of User

In addition to and without prejudice to any other rights of CG BUGS in these Terms of Service or otherwise available to it in law, upon receipt of complaint from any User or any Person with regards to the User having committed fraud / embezzlement / criminal breach of trust / cheating / falsification of any information provided on the Website, misuse of data, breach of confidentiality, willful default, CG BUGS shall issue a warning notice to such User for suspension of Account. Post such warning notice, CG BUGS may suspend conduct of business with the User for a period of 14 (fourteen) days pending inquiry into the complaint if such acts by the User is repeated after the warning notice. CG BUGS may issue a show cause notice to the User seeking explanation for the lapses committed by it and the User shall submit to CG BUGS a written explanation within the stipulated time period as mentioned in the show cause notice. In the event of non-submission of the written explanation by the User within the stipulated time period or the explanation adjudged unsatisfactory by CG BUGS, CG BUGS at its sole discretion shall (a) blacklist the User; (b) delete the User Account; (c) remove all information pertaining to the User from the Website and (d) stop the User from accessing the Website.

Interaction between Users

3.1. CG BUGS strives to collect, compile and share authentic and accurate User information. However, CG BUGS does not guarantee or endorse the authenticity of the information provided by any User. Users are advised to independently verify and confirm the veracity of information pertaining to or provided by another User on the Website.

3.2. CG BUGS does not represent or endorse any Users in any transaction or communication.

3.3. Users are solely responsible for all the transactions that may originate from the Services provided on the Website. In the event of a dispute arising in such a transaction, the User agrees to release and indemnify CG BUGS (including all its agents, affiliates, directors, officers and employees) from all claims, demands, actions, proceedings, costs, expenses and damages (including without limitation any actual, special, incidental or consequential damages) arising out of or in connection with such transaction.

3.4. Users agree that they will not use the Website to send junk mail, chain letters or spam, or transmit any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene or otherwise objectionable material of any kind or nature.

3.5. CG BUGS reserves the right to add or modify or discontinue any of the features offered on the Website with a service with respect to any particular User or in general.

Services

CG BUGS is an E-sports portal that hosts and manages online tournaments across various E-Sports titles. CG BUGS allow users to purchase CG BUGS Coin, their internal platform currency and allows them to take part in tournaments and send challenges to other players.

4.1. Skilled Gaming for Prizes

Each User acknowledges that the outcome of the matches and tournaments offered on the Portal are directly related to the number of Users participating, and the skill levels of each member participating. CG BUGS reserves its right to comment and/or have knowledge of the probability of one User winning a match vs. another User, and makes no representations and warranties about a User’s chances of winning.

4.2. Determination of Winners

The results and winners of each tournament offered on the Portalshall be concluded by CG BUGS, and such conclusions shall be final and binding on such winners. By registering and/or participating in any tournament, the User agrees to be bound by these conclusions made by CG BUGS.

4.3. Game Play

Once a match has been cancelled and marked incomplete, the results are irrevocable. CG BUGS at its sole discretion may ask Users to provide additional evidence in order to determine the accurate winner. After 24 (twenty four) hours all match results will be final and binding. For any unresolved matches, in the event a winner cannot be established from an investigation by CG BUGS then both Users will have the monies refunded excluding the management fee as administered by CG BUGS. Claiming a false win: If a user claims a “win” in a match that was either; not played, not completed, drawn or lost, an automatic forfeit and suspension will be issued, following on the suspension guideline listed above. Submitting false evidence: If a user submits “false evidence”; evidence that has previously been submitted or archived from a previous match, evidence that has been altered in any way, or false evidence that has been created, then that user will automatically forfeit the match and immediately face a suspension, based on the suspension guideline listed above.

4.4. Challenges Play:

Sending a challenge : The User agreesto appoint IGL as the User’s agent for the communication of posted challenges and for receipt of communications matching the User challenges. The User do not challenge the Website, the User only challenge other users who are registered to use the Website’s Services. The Website does not accept challenges on our own behalf under any circumstances. The Website will only allow the User to send a challenge if the User are in compliance with the Terms and Conditions. The Useris entirely responsible for the information that the User provide us concerning the challenge the User post. CG BUGS will not inquire into the reasonableness of any challenge the User may post. CG BUGS will not be liable for incorrect entries made by the User on the Website, including data input errors. Once the User hassent a challenge, the User agrees to complete that challenge once it has been accepted. The User shall ensure that once the challenge is complete, the results of the same are duly submitted on the Website. CG BUGS may determine, in its absolute discretion, when the Website is open for the posting of challenges.Once a challenge has been sent by a User, the same shall remain valid till the next 15 (fifteen) minutes, post which it shall be considered lapsed.

Accepting a challenge : When the User accept a challenge as posted on the Website, the User are not challenging with the Website but other registered Users who use the Website. The User’s acceptance of a challenge indicates the User’s agreement to be bound by the challenge terms and the User’s commitment to play in that game and submit the result on the Website. The User will have a maximum time period up to 15 (fifteen) minutes to the scheduled match time to withdraw from and cancel the User’s acceptance of the challenge. By accepting a challenge, the User expressly confirm that the User have read and understood the nature of the challenge and the terms under which each member will execute the challenge.

Payment

5.1. To avail the Services, User may save one or more credit/debit card details under the ‘Wallet’ tab. If a payment is not successfully settled, due to expiration of card, insufficient funds, or otherwise, CG BUGS may suspend User’s access to the said service until a valid payment has been processed. Local tax charges may vary from country to country and will be dependent on the location of the User. The Company cannot guarantee that the User shall be entitled to choose its currency of payment.

5.2. While availing any of the payment gateways available on the Portal, the Company will not be responsible for or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to the User due to:

  • lack of authorization for any transaction(s), or
  • exceeding the present limit mutually agreed by the User and between bank(s), or any payment issues arising out of the transaction, or
  • decline of transaction for any other reason(s) whatsoever.

5.3.  All payments made against the Services on the Portal by the User shall be as per the currency of the country in which the User resides. The Portal shall not facilitate transaction with respect to any other form of currency with respect to the transactions made on the Portal except in accordance with the existing billing policies of the Company.

Use of the Portal

6.1. User agrees, undertakes and confirms that its use of the Portal shall be strictly governed by the binding principles contained herein below. The User shall nothost, display, upload, modify, transmit, update or share any information that:

  • belongs to another Person and to which User does not have any right to;
  • is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
  • is unlawfully threatening or unlawfully harassing including but not limited to “indecent representation of women” provided as per Applicable Laws;
  • is misleading in any way;
  • harasses or advocates harassment of another person;
  • involves the transmission of “junk mail”, “chain letters”, or unsolicited mass mailing or “spamming”;
  • infringes upon or violates any third party’s rights including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person’s name, email address, physical address or phone number) or rights of publicity;
  • promotes an illegal or unauthorized copy of another Person’s copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files or some other Person’s database or proprietary information;
  • contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page);
  • provides material that exploits people in a sexual, violent or otherwise inappropriate manner or solicits personal information from anyone;
  • provides instructional information about illegal activities such as making or buying illegal weapons or any other objects, violating someone’s privacy, or providing or creating computer viruses;
  • contains video, photographs, or images of another Person (with a minor or an adult);
  • tries to gain unauthorized access or exceeds the scope of authorized access to the Portal or to profiles, blogs, communities, account information, bulletins, or other areas of the Portal or solicits passwords or personal identifying information for commercial or unlawful purposes from other Users;
  • engages in commercial activities and/or sales without the Company’s prior written consent such as contests, sweepstakes, barter, advertising and pyramid schemes;
  • solicits gambling or engages in any gambling activity which the Company, in its sole discretion, believes is or could be construed as being illegal;
  • interferes with another User’s use and enjoyment of the Portal;
  • refers to any website or mobile application or URL that, in the Company’s sole discretion, contains material that is inappropriate for the Portal or any other website or mobile application or URL, contains Content that would be prohibited or violates the letter or spirit of this Terms of Service;
  • harms minors in any way;
  • infringes any patent, trademark, copyright or other proprietary rights or third party’s trade secrets or rights of publicity or privacy or fraudulent or involves the sale of counterfeit or stolen products;
  • violates any law for the time being in force;
  • deceives or misleads the addressee/Users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
  • impersonates another Person;
  • contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information;
  • threatens the unity, integrity, defence, security or sovereignty of India, India’s friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation;
  • directly or indirectly, offers, attempts to offer, trades or attempts to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force; or
  • creates any liability for the Company or causes the Company to lose (in whole or in part) the services of its Third Party Service Providers (“TSP”) or other suppliers.

6.2. User shall not use any “deep-link”, “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Portal or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Portal or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Portal. The Company reserves its right to bar any such activity.

6.3. User shall not attempt to gain unauthorized access to any portion or feature of the Portal, or any other systems or networks connected to the Portal or to any server, computer, network, or to any of the Services offered on or through the Portal, by hacking, password “mining” or any other illegitimate means.

6.4. User shall not probe, scan or test the vulnerability of the Portal or any network connected to the Portal nor breach the security or authentication measures on the Portal or any network connected to the Portal. User may not reverse look-up, trace or seek to trace any information on any other User of or visitor to the Portal, or any other User, including any account on the Portal not owned by the User, to its source, or exploit the Portal or any service or information made available or offered by or through the Portal, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than User’s own information, as provided for by the Portal.

6.5. User shall not make any negative, denigrating or defamatory statement(s) or comment(s) about the Company, the Portal or the brand name or domain name used by the Company, including the term ‘CG BUGS’ or otherwise engage in any conduct or action that might tarnish the image or reputation, of the Company or CG BUGS or otherwise tarnish or dilute any of the Company’s trade or service marks, trade name and/or goodwill associated with such trade or service marks, trade name as may be owned or used by the Company. User agrees that it will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Portal or the Company’s systems or networks, or any systems or networks connected to the Company.

6.6. User agrees not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Portal or any transaction being conducted on the Portal, or with any other person’s use of the Portal.

6.7. User may not forge headers or otherwise manipulate identifiers in order to disguise the origin or transmittal of any message the User sends to the Company on or through the Portal or any Services offered on or through the Portal. User may not pretend that it is, or that it represents someone else, or impersonate any other individual or entity.

6.8. User may not use the Portal or any Content for any purpose that is unlawful or prohibited by this Terms of Service, or to solicit the performance of any illegal activity or other activity which infringes the rights of the Company and / or others.

6.9. User shall at all times ensure full compliance with all Applicable Laws thereunder as applicable and as amended from time to time and also all applicable domestic laws, rules and regulations (including the provisions of any applicable exchange control laws or other such regulations in force) and international laws, foreign exchange laws, statutes, ordinances and regulations (including, but not limited to sales tax/VAT, income tax, octroi, service tax, central excise, custom duty, local levies) regarding the User’s use of Services, solicitation of offers to avail Services, and avail of Services. The User shall not engage in any transaction in any service, which is prohibited by the provisions of any applicable law including exchange control laws or regulations for the time being in force.

6.10. Solely to enable the Company to use the Account Information supplied to it by the User and to ensure that the Company is not in violation of any rights the User may have in the Account Information, the User agrees to grant the Company a right to collect, process and store the Account Information. The Company will only use Account Information in accordance with this Terms of Service and Privacy Policy applicable to use of the Portal.

6.11. User understands that the Company has the right at all times to disclose any information (including the identity of the persons providing information or materials on the Portal, its location etc.) as necessary to satisfy any law, regulation or valid governmental request. This may include, without limitation, disclosure of the information in connection with investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or summons. In addition, the Company can (and the User hereby expressly authorizes the Company to) disclose any information about the User to law enforcement or other government officials in accordance with Applicable Laws as the Company, in its sole discretion, believes is necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury.

6.12. User acknowledges that the Company is required to report cyber security incidents related information with appropriate authority, such as their identity, location etc. and relevant data in connection therewith, which report may include data of the Users and their activities on the Portal.

6.13. User is responsible for obtaining the data access necessary to use the Services and also for acquiring and updating compatible hardware or devices necessary to access and use Services and any updates thereto. Services may be subject to malfunctions and delays inherent in the use of the internet and/or any electronic communications.

6.14. User acknowledges and agrees that it shall at all times respect the privacy of other users of the Portal.

6.15. The Company shall have all the right to take necessary action and claim damages that may occur due to User’s involvement/participation in any way on its own or through group/s of people, intentionally or unintentionally in DoS/DDoS (Distributed Denial of Services).

6.16. Any software that is available on the Portal is the property of the Company. Users may not use, download or install any software available on the Portal, unless otherwise expressly permitted by this Terms of Service or by the express written consent of the Company.

6.17. In case a person using the world wide web/internet receives a spam or virus which includes a link to the Portal or to any other site maintained, operated or owned by the Company, it should not be held responsible for the same. The Company assumes no responsibility for such mails.

Use of CG BUGS Account
Use of CG BUGS Account

7.1. Solely to enable the Company to use the Account Information supplied to it by the User and to ensure that the Company is not in violation of any rights the User may have in the Account Information, the User agrees to grant the Company a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, database rights or any other rights the User has in the Account Information, in any media now known or not currently known. The Company will only use Account Information in accordance with this Terms of Service and Privacy Policy applicable to direct the User to their IGL.

7.2. User acknowledges that the Company is required to report cyber security incidents related information with appropriate authority, such as their identity, location, etc. and relevant data in connection therewith, which report may include data of the Users.

7.3. User is responsible for obtaining the data access necessary to use the services of IGL and also for acquiring and updating compatible hardware or devices necessary to access and use services of CG BUGS and any updates thereto. Services may be subject to malfunctions and delays inherent in the use of the internet and/or any electronic communications.

7.4. Any software that is available on IGL is the property of the Company. Users may not use, download or install any software available on CG BUGS, unless otherwise expressly permitted by this Terms of Service or by the express written consent of the Company.

7.5. The Company shall in no manner have any right to view or access the User Content uploaded, saved and shared on CG BUGS by the User. Further, the Company shall not, in any manner, be able to remove or edit any User Content, irrespective of whether the User Content violates, or is alleged to violate, any Applicable Laws or either the spirit or letter of the Third Party Policies. User remains solely responsible for the User Content of the materials it uploads, saves and shares on CG BUGS. Users are advised that such User Content shall not be governed by this Terms of Service. In no event shall the Company assume or have any responsibility or liability for any User Content uploaded, saved or shared on CG BUGS by User, for any claims, damages or losses resulting from use of User Content and/or appearance of User Content on CG BUGS. User hereby represents and warrants that it has all necessary rights in and to all User Content which it uploads, saves and shares on CG BUGS and all information it contains and that such Content shall not infringe any proprietary or other rights of third parties or contain any libellous, tortious, or otherwise unlawful information. User agrees and acknowledges that it shall assume all the risks associated with the User Content, including but not limited to anyone’s reliance on its quality, accuracy, or reliability, or any disclosure by the User of information in User Content that makes it personally identifiable.

Use of CG BUGS Account

8.1. By availing the Services through the Portal, the User authorizes the Company to collect information that can be used to identify or contact a single person, specifically:

– name,

– e-mail address

– name of country of residence,

– telephone number,

– complete physical address, and

– credit card/debit card details,

It is pertinent to mention in this context that certain information may be picked up depending on the location of the App User.

hereinafter collectively referred to as “ Personal Information” and other non-Personal Information about the User and use and/or disclose the same if the Company believes that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any Applicable Law, regulation, legal process or enforceable governmental request including to law enforcement and in response to a court order, (b) detect, prevent, or otherwise address fraud, technical or security issues, (c) enforce applicable terms and conditions, including investigation of potential violations thereof, or (d) protect against harm to the rights or properties of the Company, its users or the public as required or permitted by law, (e) to protect the Company against third-party claims. The Company may also provide and/or disclose such information to any other trusted businesses or persons for the purpose of processing Personal Information on behalf of the Company. The Company shall however, not be liable for any misuse of any Personal or non-Personal Information of the User by any third party.

8.2. By availing the Services, the User agrees that the information provided on the Portal only may be stored, processed and transmitted manually/electronically by the Company. The User also agrees to provide accurate information on the Portal while availing the Services and shall be liable for any damages and disputes arising due to the inaccuracy of the information.

By mere use of the Portal, the User shall be contracting with the Company and these Terms of Service including the aforementioned policies constitute the User’s binding obligations with the Company.

CG BUGS Trademark and Copyright

All material of, or contained on the Portal and on CG BUGS, including the Framework on the Portal and CG BUGS, images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights. User must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and also, the User must not assist any other person to do so.

 Profanity Policy

10.1. CG BUGS prohibits the use on the Website of language that is racist, hateful, sexual or obscene in nature.

10.2. This profanity policy is extended to text within listings, and on all other areas of the Website that User or any other Person may view. If the profane words are part of a title for the User, CG BUGS allows the User to blur out the bulk of the offending work with asterisks (i.e. s**** or f****).

10.3. Users are requested to report any violations of this policy at support@cgbugsesports.com.

10.4. If a feedback, comment; or any communication made between Users on the Website; or e-mail communication between Users in relation to transactions conducted on the Website contain profanity, Users are advised to review CG BUGS feedback removal policy and submit a request for action/removal.

10.5. Disciplinary action may result in the indefinite suspension of a User’s Account, temporary suspension, limits placed on User’s Account privileges, loss of special status or a formal warning.

10.6. CG BUGS may consider the circumstances of an alleged policy violation and the User’s records before taking action.

Disclaimer of Warranties and Liability

11.1. The User acknowledges that the use of the Services is at its sole risk. The Company disclaims all representations and warranties of any kind, whether express or implied as to condition, suitability, quality, merchantability and fitness of the Services offered by it.

11.2. The Company shall not be responsible or liable for any loss or damage, howsoever caused or suffered by the User arising out of the use of the Services or due to the Company’s failure to provide the Services at all, for any reason whatsoever whether or not beyond the control of the Company.

11.3. The Company makes no representation that the Portal will be constantly available or available at all times. The User agrees and acknowledges that the Portal is an online portal and is susceptible to downtimes, crashes or other such technical issues for which the Company shall not be responsible to the User in any manner whatsoever. Nothing contained in this Terms of Service shall be deemed to be a warranty implied or otherwise as to the availability of the Portal at all times.

11.4. User agrees and acknowledges that the Company is not responsible for the continuous availability of any services from third parties and shall not be liable for any loss or damage which may be incurred by the User as a result of such non-availability or as a result of any reliance placed by the User on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such third parties.

11.5. The Company expressly disclaims any liability for any offensive, defamatory, illegal, invasive, unfair, or infringing Third Party Content.

11.6. The Company reserves the right to make changes and corrections to any part of the Content and Framework on the Portal and/or the Framework on IGL at any time without prior notice. Unless stated otherwise, all pictures and information contained on the Portal and/or the information contained in the Framework on CG BUGS are believed to be owned by or licensed to the Company. Any Person may email a takedown request to the email id support@cgbugsstudio.com if they think that they are the copyright owner of any Content and Framework on the Portal and/or the Framework on CG BUGS and if they think that the use of the aforementioned material violates their copyright in any way. All images that appear on the Portal and/or with regards to the Framework on CG BUGS have been digitalized by the Company and no other party is authorized to reproduce or republish such digital versions in any format whatsoever without the written permission of the Company.

11.7. EXCEPT AS EXPLICITLY STATED IN THIS TERMS OF SERVICE, THE SERVICES AND THE ACCESS TO THE PORTAL ARE PROVIDED “AS IS,” AND USER’S USE OF THE SERVICES AND THE PORTAL IS AT ITS OWN RISK. THE COMPANY (INCLUDING ANY THIRD PARTY ASSISTING THE COMPANY IN PROVISION OF SERVICES) DO NOT MAKE, AND HEREBY DISCLAIM, ANY AND ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND TITLE, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING, PERFORMANCE, USAGE, OR TRADE PRACTICE. THE COMPANY DOES NOT WARRANT THAT THE SERVICES OR THE PORTAL WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

Remedy

Termination or expiration of this Terms of Service, in part or in whole, shall not limit the Company from pursuing other remedies available to it, nor shall the Company be liable to the User for any damages resulting solely from termination as permitted herein.

Indemnity

User shall indemnify and hold harmless the Company, its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys’ fees, made by any third party or penalty imposed due to or arising out of the User’s breach of this Terms of Service, Privacy Policy and other policies, or the User’s violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.

Limitation of Liability

14.1. IN NO EVENT SHALL IGL BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND IN CONNECTION WITH THIS TERM OF SERVICE, EVEN IF THE USER HAS BEEN INFORMED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES.

14.2. Subject to the above and notwithstanding anything to the contrary contained in this Terms of Service, the maximum aggregate liability (whether in contract, tort (including negligence) or equity) of the Company vis-à-vis any User, regardless of the form of claim, be INR 100 (Rupees One Hundred only).

The foregoing limitations of liability will apply notwithstanding the failure of essential purpose of any limited remedy herein.

Termination and access

TSP’sin their sole discretion, may terminate User’s access to all or any part of IGL at any time, with or without notice, effective immediately, including but not limited to as a result of User’s violation of any of the Third Party Policies or any law, or if User misuses system resources, such as, by employing programs that consume excessive network capacity, CPU cycles, or disk IO. Any such termination may result in the forfeiture and destruction of information associated with User’s CG BUGS. TSP’s may provide prior notice of the intent to terminate the services to the User if such notice will not, in the TSP’s discretion, run counter to the intents and purposes of the Third Party Policies. Except as otherwise set forth hereunder, any and all fees paid are non-refundable and any and all fees owed to the TSP before such termination shall be immediately due and payable, including any liabilities that may have been incurred prior to termination such as the TSP’s costs for collection (including attorneys’ fees) of any such charges or other liabilities. Upon termination, any and all rights granted to the User will immediately be terminated, and User shall promptly discontinue all use of the said services.

Governing Law and Jurisdiction

16.1. The Terms of Use shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in Mumbai.

16.2. Any dispute or disagreement arising out of the use of the Website, these Terms of Use, the rights and liabilities of the User and/or CG BUGS, interpretation of these Terms of Use, and all other disputes shall be referred to a sole arbitrator appointed by the Director of CG BUGS.

16.3. The arbitration proceedings will be governed by the Arbitration and Conciliation Act, 1996. The arbitration proceedings shall be held in Mumbai, India and conducted in English.

16.4. The Terms of Use will be enforceable, and any arbitration award will be final, and judgment thereon may be entered in any court of competent jurisdiction.

16.5. To the extent permitted under the Arbitration and Conciliation Act, 2017, the User agrees that all claims, differences and disputes arising under or in connection with or in relation to these Terms of Use, or any transaction entered into on or through the Website or the relationship between the User and CG BUGS shall be subject to the exclusive jurisdiction of the courts at Mumbai and the User hereby accedes to and accepts the jurisdiction of such courts.

Contact Us

Please send any questions or comments (including all inquiries related to copyright infringement) regarding the Portal to support@cgbugsesports.com

Grievanze Department

The name and contact details of the Grievance Officer are provided below:

Chief Grievance Officer (CGO)

Email: support@cgbugsesports.com

PRIVACY POLICY

User privacy is of paramount importance to  CG BUGS Esports (“CG BUGS”). CG BUGS has developed this “Privacy Policy” which covers how CG BUGS collects, uses, discloses and stores User information. Users are advised to familiarize themselves with CG BUGS privacy practices.

This document is an electronic record in terms of Applicable Laws. This electronic record is generated by a computer system and does not require any physical or digital signatures.

By using the Portal or CG BUGS Services or otherwise providing information to CGBUGS, User agrees that their Personal Information (as defined below) and Gamer Information (as defined below) shall be handled in accordance with this Privacy Policy. Further, User also agrees to CG BUGS terms for accessing and correcting information, including but not limited to Personal Information and Gamer Information as described in this Policy.

As a result of visiting or accessing the Website, Users agree to be bound by the terms and conditions of this Privacy Policy. Users are advised to refrain from using or accessing the Website, if they do not agree with the terms and conditions of this Privacy Policy.

User’s use of the Portal and Services and any dispute over privacy, are governed by this Privacy Policy and CG BUGS Terms of Use, which shall be deemed to be incorporated into this Privacy Policy and shall be read in addition to this Privacy Policy. In the event of any inconsistency or ambiguity arising between the Terms of Use and the terms of this Privacy Policy, the provisions in this Privacy Policy to the extent of such inconsistency or ambiguity, shall prevail.

Definitions

For the purpose of this Privacy Policy, wherever the context so requires, the term:

Account

For the purpose of this Privacy Policy, wherever the context so requires, the term:

Collection and use of Information
  PERSONAL INFORMATION:

2.1.      CG BUGS may collect and use, through the Portal, information that can be used to identify or contact a single Person (“Personal Information”), including but not limited to Personal Information as enumerated below:

2.1.1.     Information CG BUGS Esports Collects Directly From User.

When Users communicate or indulge in gaming on the Portal, CG BUGS Esports collects information from the User, including but not limited to Personal Information. For example, CG BUGS Esports collects information from the User when the User signs up for the Services, creates an online Account with CG BUGS Esports, participates in a game, tournaments or survey, or otherwise contacts CG BUGS Esports. The type of information that CG BUGS Esports collects depends on the User’s interaction with CG BUGS Esports, but may include, where permitted by Applicable Laws, the following: User’s name, User’s email address (business or personal), physical mailing/billing address (business or personal), credit/debit card/billing information, telephone number (business or personal), and any other information that you choose to provide.

2.1.2.     Information CG BUGS Esports Collects Automatically.

CG BUGS Esports automatically collects the following information about Users use of the Portal or online Services through cookies, web beacons, log files and other technologies: User’s unique device identifiers,User’s domain name, User’s browser type and operating system, web pages the User views, links the User clicks, User’s IP address, the length of time User visits the Portal or uses the Services, User’s activities on the Portal or user of the Services (including User’s movement through the Portal), and the referring URL or the webpage that led the User to CG BUGS Portal.

 GAMER INFORMATION

2.2.           CG BUGS Esports may collect information about User’s activity on the Portal as a member which is not itself personally identifiable with the User and is therefore not Personal Information, but which may be linked (on a non-identifiable basis) to User’s Account information, and include (a) Username, (b) Skill Rating, (c) Top Players Ranking (if any) and IGL COIN balance, (d) scores in games and tournaments, (e) gaming preferences and personal motto, (f) summary of gaming activity, (g) winnings from games and tournament, and (h) footage of gameplay in promotional materials such as trailers which may be displayed on the Website.

2.3.          CG BUGS Esports may use and retain the information CG BUGS Esports collects from the User in an aggregated form or CG BUGS Esports may associate it with User’s username and other Personal Information that CG BUGS Esports collects about the User.

2.4.          CG BUGS Esports may use and retain such information to send User any communication including but not limited to notifications related to the User’s Account and announcements about new games and/or tournaments that CG BUGS Esports may offer from time to time.

2.5.          CG BUGS Esports may also use Personal Information for internal purposes such as auditing, data analysis, and research to improve the Services.

2.6.        CG BUGS Esports  may collect information during deposit of funds into the User Account – for the purpose of creating and depositing funds to the your User Account which will allow the Individual to enter cash games and tournaments, in addition to the basic information like name; credit card information: type, number, expiration month, expiration year and card verification number; and billing information: street address, city, postal code, province and country.

2.7.          CG BUGS Esports may collect information during withdrawal of funds from the User Account for the purpose of confirming User’s identity, including but not limited to email address, first name, last name; street address, city, postal code, state and country, bank account, pan card and phone number.

2.8.          CG BUGS Esports may collect information during claim of prizing from Person for the purpose of confirming their identity: name, photograph, age and address.

2.9.          CG BUGS Esports may collect information during game challenges from the User on the PlayStation Network ID, XBOX Live Gamer-tag, NINTENDO Account, IOS & Android Game ID’s, email address and in-game usernames, in order to make or accept game challenges, and CG BUGS Esports to track the game results. The Website also provides ways to voluntarily give CG BUGS Esports the Personal Information including but not limited to: from social network sites (“SNS”), where the User creates an Account by logging into a SNS via the Website, certain Personal Information which the User has provided the SNS for the purpose of completing the opening of the Account; from the User, through completion of contest forms or other participation in promotional efforts, for the purpose of such contests and promotions, including for the purpose of awarding prizes; from you, through the completion of surveys, for the purpose of gathering User’s opinions and comments in regard to CG BUGS Esports products and services. In addition to collecting Personal Information directly from visitors to the Website, we may also collect Personal Information from third parties such as marketing partners to which permission has been granted to share that information with CG BUGS Esports.

Manner of Dealing with information

3.1.          In an effort to make the Website effective, certain information may be collected each time User visits the Website. Such information may be stored in server logs. These encrypted statistics do not identify User personally, but provide CG BUGS Esports the information regarding User’s visit to the Website and the type of User who is accessing the Website and certain browsing activities by the User. This data may include, IP address of User’s server from where the Website is being accessed, the type of internet browser, the operating system of User’s system and the website, User last visited before visiting the Website. The duration of User’s stay on the Website is also stored in the session along with the date and time of User’s access. This data is used by CG BUGS Esports to understand the usage of the Website and the number of Users visiting the Website. Some of the information related to the Website and User’s visit to the Website may be shared with the sponsors, investors, advertisers, developer, strategic business partners of CG BUGS Esports in order to enhance and grow the business and to fine tune the Website. CG BUGS Esports assures that this information will never include any of User’s Personal Information. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major Websites.

3.2.         IGL uses User’s Personal Information to resolve disputes; troubleshoot problems; help promote a safe service; measure consumer interest in the Services, inform the User about updates on Services, and customize User experience; detect and protect the Website against error, fraud and other criminal activity; enforce CG BUGS Esports terms and conditions; and as otherwise described to the User at the time of collection of User Details.

3.3.         IGL uses User’s usage date (“Usage Data”) to help diagnose problems with and maintain computer servers, to manage the Website, and to enhance the Website and Services based on the usage pattern data received.

3.4.        CG BUGS Esports may generate reports and analysis based on the Usage Data for internal analysis, monitoring and marketing decisions.

3.5.        CG BUGS Esports may provide Usage Data to third parties, but when it does so, it does not provide personally-identifying information without User’s permission.

 Disclosure of Information
 Cookies and Other Technologies
  Access to User Information
Updating Information
Protection of Personal Information
 Compliance with GDPR
 Minor’s use of the Portal and/or the Services
Consent
 Opt-in and Opt-out
 Limitation of Liability
 Grievance Department
Severability
Changes to the Privacy Policy